Patient FAQS

What is dermatopathology?
Dermatopathology is the study of skin, nails, hair and mucous membranes under the microscope.  When a clinician submits a sample of tissue (example: a skin biopsy) to the laboratory, a diagnosis is provided.  Unlike some blood or urine samples, this testing is not automated or analyzed by a machine.  Rather, a physician makes a diagnosis from this tissue by examining it under the microscope.  A dermatopathologist is a physician with the necessary training and expertise to make the most accurate and precise diagnosis from a skin specimen using a microscope.


Why did I receive a bill from UT DermPath?

Although you may not have personally seen one of our UTMG dermatopathology physicians as a patient, this doctor spent time and effort studying your skin sample to make the best possible diagnosis.  Often, our dermatopathologist communicates closely with the clinician who examined you to correlate the findings.  Interpreting your biopsy or excision sample requires skill and expertise, and it is performed by a board-certified physician.  This service is not a simple lab test, but rather a consultation sought by your clinician.  As such, the service is billable, similar to other medical services performed by physicians “behind the scenes,” such as interpreting an MRI.


What if I have a question about my bill?

We have a responsive and caring team that will make every effort to clarify your billing statement and resolve any issues.  Please call 901-866-8834, or toll free 855-DERMPATH (855-337-6728), to speak with one of our billing specialists.


How do I obtain a copy of my pathology report?

You have a right to your report, and you may request a copy by calling our office at 901-866-8834, or toll free 855-DERMPATH (855-337-6728).  However, we caution that your report likely contains medical jargon, often very specialized and complicated terminology.  We strongly recommend that you review the report with the clinician who performed the biopsy or excision.


How do I contact UT DermPath?

Our caring team is available at 901-866-8834, or toll free at 855-DERMPATH (855-337-6728).  Our office hours are from 8:00am to 5:00pm, Monday through Friday.